22 Replies Latest reply on Nov 26, 2018 8:09 AM by Abambo

    working area

    elżbietar7509316 Level 1

      Since my account has been transferred from the website fotolia I have problems sending vector files. First of all, I do not know if I understand correctly the size of the 15MP workspace, for example 5000 pixels / 3000 pixels. When I upload a separate vector file in eps or Al format, I always have a file transfer error message. When I send a vector along with a JPEG preview in the zip folder, the message Unable to upload the file to valenki4.zip is displayed because it has an incorrect type or 2 of your files have an illegal extension
      • for valentins4.zip
      !• for valentins4.zip
      I've lost so much time to learn to upload these files and nothing. For now, I am sending them through the site fotolia but what will happen later. Please help me, what I'm doing wrong, that I can not send them. Elizabeth