I was told there would be no math :) [Error when syncing with some SmugMug galleries.]

[Nona Janssen Walls]

Hi - searched everywhere and can't find any reference to the error I'm getting, so here goes:

I'm running Lightroom Classic CC with Smugmug standard plug in.  I have hundreds of SmugMug galleries I am syncing into LR so I can add key metadata (mostly people recognition) and then resync back to SmugMug.  Most of the galleries sync in fine - but every one in a while, one refuses to sync and I get the error "adobe lightroom error message ?:0: attempt to perform arithmetic on field 'width' (a nil value)".

I think I may have narrowed it down to this error message only occurring if I am trying to sync in SmugMug galleries where some of the photos do not have file names (the just appear as .jpg).  These are mostly older albums and I have no clue why the filenames are missing in SmugMug.  Does this make any sense?  Has anyone else seen this error message (note this is NOT the one about indexing, it's about arithmetic).  My theory is the inbound sync is trying to figure out of the inbound filenames meet some min/max length requirement ... but at this point I'm speculating.

Please help... this is totally destorying my chi ... I mean my workflow

[GoldingD]

Similar errors reported turn out to be caused by faulty plug-ins.

You do not perhaps happen to have a LOGITECH Options plugin? (for Logitech extra super duper keyboards/mice)

Please report in your next reply your system information.

1) In LR, click on Help, click on System Information, click copy, paste results in reply.

2) Also, open up your plugin manager, inspect plugins for error messages.

[Nona Janssen Walls]

Thanks!  No, no LOGITECH Options plugin.

From System Info:

Lightroom Classic version: 8.0 [ 1193777 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 2.6 GHz

Built-in memory: 15830.3 MB

Real memory available to Lightroom: 15830.3 MB

Real memory used by Lightroom: 2770.7 MB (17.5%)

Virtual memory used by Lightroom: 4999.6 MB

GDI objects count: 1525

USER objects count: 2834

Process handles count: 4309

Memory cache size: 3525.2MB

Internal Camera Raw revision: 61

Maximum thread count used by Camera Raw: 3

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1210MB / 7915MB (15%)

Camera Raw real memory: 1212MB / 15830MB (7%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 2560x1080, 2) 1920x1080

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: AMD Radeon(TM) R7 Graphics (2.0.32505.0)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\nonax\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\nonax\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) jf SmugMug

2) Nikon Tether Plugin

3) SmugMug

Config.lua flags: None

(EDITED BY MODERATOR)

[Nona Janssen Walls]

Looks like this has been resolved in the latest version of Lightroom Classic CC - There's now another issue as while the sync now works successfully, it flags anything without a file name as a "conflict" to resolve. Any ideas on this would be appreciated! Right now, my workaround is to suspend the sync, mass rename the files and then then restart the sync - but this takes a looooong time, even with batch file rename utilities. Ugh.