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Scheduled system maintenance on NA data center - Thursday, December 6th 2018

Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

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To ensure the highest levels of performance and reliability, we've scheduled a system  maintenance on our NA data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to 8 hours to complete.

Maintenance schedule:

  • Start date and time: Thursday, December the 6-th, 11:00 PM (PDT)
  • Duration: We are targeting a 8 hours maintenance window

Customer impact:

  • APIs, FTP and some admin sections will not be available during the 2 interruptions on all data centers
  • Operational and email marketing campaign emails will be delayed
  • Reporting data loading will be delayed
  • Additionally, all websites and services on NA data center will experience up to 15 minutes non continuous downtime sometimes within the maintenance window

We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

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System updates

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