2 Replies Latest reply on Nov 23, 2018 6:55 AM by byroncortezh

    Video thumbnail showing in source but only audio playback

    shadiyab43179176

      Hello, ive just installed cc 2019, but when I open my clip in the source window only the audio will play. There is an image there, just the preview image, but the footage doesn't play, i can only hear sound?