10 Replies Latest reply on Nov 26, 2018 11:27 PM by HelmutWR

    Contact phone or chat support not possible?

    HelmutWR Level 1

      I am desperately trying to get help from Adobe support. Whatever I do - the only option I am left with, is the forum. I have a full CC Abo which tells me I am entitled to chat or phone support. I am logged in at my account but whatever support option I use - its always directing me to the standard support page where I click which product I need support with (photoshop not even listd ther?), what type of problem and then - I am only left with the forum option - no link to trigger chat, no phone number to contact support directly - it is like fighting windmills.


      Please Adobe - I am your customer for more than 15 years now and hang high and dry now with your products without help.