1 Reply Latest reply on Nov 26, 2018 3:29 PM by Bani Verma

    Strange Scrambled Symbols and Text

    tawann69222664 Level 1

      Hello,

       

      I recently installed Adobe Pro X and whenever I download a PDF document from a specific website, the document prints fine - no issues but when I save or download to my PC,the document saves with scrambled fonts on all of the pages.  I tried the trouble shoot solutions and none fixed my issue.

       

      1. Changed the setting in adobe printer/properties/preference/ "download as softfont"/ "Native Truetype"  - no success

      2. From PDF document File/Properties/Font - found ArialMT font on my doc and downloaded the Arial MT font - no success

      3. I downloaded the Acrobat Reader DC Continuous patch AcroRdrDCUpd1800920050.msp for Windows user - no success

       

      Is there a patch specifically for Adobe Pro X? Please advise.

       

      Thank you