Copy link to clipboard
Copied
Hello,
I recently installed Adobe Pro X and whenever I download a PDF document from a specific website, the document prints fine - no issues but when I save or download to my PC,the document saves with scrambled fonts on all of the pages. I tried the trouble shoot solutions and none fixed my issue.
1. Changed the setting in adobe printer/properties/preference/ "download as softfont"/ "Native Truetype" - no success
2. From PDF document File/Properties/Font - found ArialMT font on my doc and downloaded the Arial MT font - no success
3. I downloaded the Acrobat Reader DC Continuous patch AcroRdrDCUpd1800920050.msp for Windows user - no success
Is there a patch specifically for Adobe Pro X? Please advise.
Thank you
Copy link to clipboard
Copied
Moving this query to Acrobat General Troubleshooting community.