Bridge will not display MOV files from Iphone 7

[lesliea14555577]

Bridge CC will not display any MOV files from Iphone 7 and further displays the error message "the operation could not be completed" when any file is clicked upon. If i convert them to .mov files or mp4 files they will display the thumbnail, but clicking on one still generates the error message.   Any other better workarounds or fixes?

[John Waller]

Discussion successfully moved from Creative Suites to Bridge

[Abhishek.Seth]

Can you please check if these files work correctly with latest version of Bridge CC.

If you still face some issues, request you to share some sample files with abseth@adobe.com

Regards,

Abhishek Seth.