To confirm, your keyboard works normally except when you have Premiere open?
I'd like to recommend that you reset your preferences for Premiere. Make sure to read this link carefully, as it tells you what customizations will and won't be saved after the reset: FAQ: How to reset (trash) preferences in Premiere Pro?
Yes it works normally except when I have premiere open. I tried resetting my preferences but I still have the problem. Any other suggestions?
what OS are you using ?
the reason I ask what OS you have, is that sometimes there are hardware conflicts with usb hubs and various hardware configurations, and on a windows PC you can check what is on your computer ( mice, keyboards, control panels, etc. ) and maybe there is a conflict somewhere ( wireless mice, keyboards, Bluetooth, all sorts of potential hardware 'confusion' ).
Oh, sorry, I re-read your mssg and it says you changed your Microsoft account recently, so that tell me the OS. It probably has something to do with the change in being able to detect the keyboard properly via PPro ( which looks for mice, keyboards, VR stuff, control panels, etc. ). Did you change account with Microsoft to play more games or something ?
No I just changed it to a local account because I was sick of microsoft spamming me with message about my windows account needing to be updated.