4 Replies Latest reply on Dec 4, 2018 9:31 AM by Waqas Rafiq

    Adobe Launch Video Percent Tags- Firing multiple times

    ericm57629209 Level 1

      Hello All!

       

      We recently migrated from DTM to Launch. We created video rules to capture percent played (25, 50, 75, 200) along with Video Start and Complete. Our issue is the percent tags seem to be firing multiple times.

       

      When debugging it looks like they're firing alongside each other. So the 25% is firing once @ 25, then at 50, again at 75, etc.

       

      I couldn't figure a way to create rules logic that says "fire 25% tag ONLY for the initial 25% played".

       

      Any thoughts from the A Community?

       

      Thanks for the help!