19 Replies Latest reply on Dec 4, 2018 7:30 AM by D Fosse

    color shifted after exporting

    omarm38161236 Level 1

      Hi there, I know this question has been asked before but I still dont think I have an answer that helps me.

       

      I use a Dell xps15 (9550) with a calibrated monitor.

      Every time i export a picture in lightroom no matter wich color profile is embedded, i see high magenta-shifted images on windows 10 photo viewer.

      i have the same problem using photoshop cc. When i edit in photoshop trough lightroom i have no color shifting.

       

      I tried so hard to understand where this problem came from and still don`t get it. Hope that someone can help me to figure it out!

       

      The images attached are same format and color profile.Screenshot (41).png

       

        • 1. Re: color shifted after exporting
          Per Berntsen Adobe Community Professional

          omarm38161236  wrote

           

          Every time i export a picture in lightroom no matter wich color profile is embedded, i see high magenta-shifted images on windows 10 photo viewer.

          I think you mean the Windows 10 Photos App, which is not color managed, and will always display over saturated colors on a wide gamut monitor, which is what you have (Dell XPS). With these kind of monitors, it is crucial to only use color managed applications to view your work. The Windows Photo viewer which I think is still be included with Windows 10, is color managed managed, and will display correct colors. Other color managed options are Bridge, the free Irfanview image viewer (you must enable color management under Settings)

          Another option is ACDSee, which is not free.

          • 2. Re: color shifted after exporting
            davidg36166309 Level 4

            In addition, this about your PS issue, Managing what color space is in use on PS is a bit complex. By default, it is not using the same color space as LR develop mode, and may nit be using the same color space as whatever you may have chosen during export via LR..

             

            Now, you can change the color space to match, and for that matter you can set up PS so that it will ask when it opens a file if you want to use embedded Color space in image or current PS workspace setting.

             

            So, can a more PS savi member add to this, correct this, provide links, etc

             

            oh, folks, what color space should be used in PS keeping publishing in mind?

            • 3. Re: color shifted after exporting
              Bob Somrak Level 6

              davidg36166309  wrote

               

              In addition, this about your PS issue,

               

              The OP said they were not having a problem between Photoshop and Lightroom.

               

              "When i edit in photoshop trough lightroom i have no color shifting"

              • 4. Re: color shifted after exporting
                davidg36166309 Level 4

                Yes, re-reading, no an issue LR to PS, and apparently not an issue PS back to LR.

                 

                But a same or similar issue PS to raster file exported for use outside of PS

                • 5. Re: color shifted after exporting
                  D Fosse Adobe Community Professional & MVP

                  David, this is a solved case. Per explained it all in the first post - wide gamut display, non-color managed photo viewer. That's all there is to it.

                   

                  I don't know why everybody seems to think that Lightroom and Photoshop color settings need to "match". They don't; that's just an incredibly persistent myth.

                   

                  Any embedded profile will override the working space in Photoshop, and be correctly treated in Photoshop as part of standard color management. The profile is always embedded by Lightroom, whichever you choose.

                   

                  I wish I could dispel this myth once and for all, but it keeps coming up about once a week...

                  • 6. Re: color shifted after exporting
                    omarm38161236 Level 1

                    The problem should be somewhere else;

                    I downloaded Ifanview and i see no changes in color rendering from Windows App Photo.

                    The only software that right now provides the same colors of adobe lightroom is Olympus Photo Viewer (i use it to import the original ORF files).

                     

                    -I also found that the calibration of the monitor can`t be linked to this problem.

                    • 7. Re: color shifted after exporting
                      Per Berntsen Adobe Community Professional

                      In Irfanview you have to enable color management under Options > Properties/Settings, then restart the application.

                       

                      irfanview.png

                      • 8. Re: color shifted after exporting
                        omarm38161236 Level 1

                        i did it without results, here is a screenshot of what I see.Screenshot (44).png

                        • 9. Re: color shifted after exporting
                          Per Berntsen Adobe Community Professional

                          When two color managed applications don't display identically, it's usually caused by a defective or incompatible monitor profile.

                          If you have set the options in Irfanview exactly like this,

                          you most likely have a defective monitor profile. Windows 10 will install low quality manufacturerer's monitor profiles when doing updates, replacing the profile you created by calibration. Go to Control Panel > Color management, and check what profile is set as default. If it's a Dell profile, change it to the profile you created.

                           

                          Another possibility is that the icc profile you created is version 4 and/or table based, in which case you should recalibrate, choosing version 2 profile and matrix based (sometimes called curves or gamma). You do this in the calibration software.

                          • 10. Re: color shifted after exporting
                            Jao vdL Adobe Community Professional & MVP

                            Did you enable the color management in irfanview?

                             

                            How are you calibrating your display? Make sure you set up your calibration software to generate a icc v2 profile. What you are seeing is almost certainly a result of a bad monitor profile so please show a screenshot of the monitor's color management tab of the properties display. Also, there are some wide gamut monitors that you just can't calibrate correctly even with a spectrophotometer. I had one of those from Dell for a while and it has such a broad red phosphor that goes way beyond human vision and that screen calibration hardware just cannot deal with correctly. Even if that is the problem, color should still be consistent between color managed apps, so in this case my guess is that you have a bad monitor profile installed. Dell is notorious for shipping corrupt monitor profiles in driver updates. They brake color management in some apps but not others and so you can get inconsistent rendering. Also note that using wide gamut monitors on windows you have to be aware that many apps are not color managed and will never show the right color. A big one is the built-in web browser for example. It will always be off. You really have to be careful using wide gamut monitors on windows.

                            • 11. Re: color shifted after exporting
                              omarm38161236 Level 1

                              I recalibrated my monitor using Spider3elite and it`s calibration software, it just don`t show that "V2 version" (see screenshot below).

                              I also found that colors are perfectly rendered between Adobe software, the problems begin after the exportation.Screenshot (45).png

                              The software is in italian but the info should be however easy to understand.

                              • 12. Re: color shifted after exporting
                                Jao vdL Adobe Community Professional & MVP

                                In Spyder's software the v2 and v4 options are found in preferences->advanced Settings->ICC settings. It defaults to v4 but luckily Spyder just puts a v2 profile in a v4 container if you select the v4 option, so it is likely not the problem here but more likely that the non-adobe software is simply not color managed. You have to make absolutely sure color management is turned on and uses the monitor profile from your calibration. Per shows above what to do for Irfanview. Without those settings, the display is always wrong. Also, many windows apps, such as internet explorer NEVER display the correct color, no matter what you do.

                                • 13. Re: color shifted after exporting
                                  omarm38161236 Level 1

                                  Thanks, I checked the spyder`software settings and they`re fine. I already managed the options in Irfanview as suggested by Per Berntsen but i still have no luck as you can see from the screenshot below with the same image opened up in irfanview and Photoshop.

                                  The next step i think is probably trying other color managed softwares.Screenshot (46).png

                                  • 14. Re: color shifted after exporting
                                    Jao vdL Adobe Community Professional & MVP

                                    That screenshot shows exactly what you expect to happen in a non-color managed app on a wide gamut monitor using sRGB exports. It will shift to magenta and be oversaturated. It should show a different outcome if you export to adobeRGB with the external app looking very similar to Lightroom/Photoshop.

                                     

                                    Other color managed apps. I believe Chrome since a few months finally respects the monitor profile so that should work finally. Firefox needs to be set up to do color management. It doesn't do it by default. Microsoft browsers only do half the job of color management and don't respect the monitor profile, so they will look wrong.

                                     

                                    Color management is still a disaster on windows in 2018 unfortunately. It's a lot better than even a few years ago though.

                                    • 15. Re: color shifted after exporting
                                      D Fosse Adobe Community Professional & MVP

                                      Not a very good example. This has a yellow color cast to the point where the blue channel is completely wiped out. There's nothing at all there. I'm sure the lighting was difficult, but it's hard to get anything useful out of it - perhaps you could find an example with more balanced lighting?

                                       

                                      Still - the Irfanview version has severe low clipping in the green channel, which is what causes the distinctive red shadow cast. So all in all the Photoshop version is the more healthy of these two.

                                       

                                      Based on what I can see here, this is a broken/defective monitor profile made by the Spyder. If Irfanview is indeed set to full color management here, it has to be. There's no other explanation.

                                      • 16. Re: color shifted after exporting
                                        D Fosse Adobe Community Professional & MVP

                                        Isn't this supposed to be Irfanview with color management enabled?

                                         

                                        Jao - color management in Windows is extremely reliable, precisely because Windows doesn't meddle with it. As long as the application does it right - and IME most of them do - there are no problems at all. Not always so in Mac, where you have an extra OS layer where bugs, policy changes, dropped support and so on cause problems 

                                        • 17. Re: color shifted after exporting
                                          omarm38161236 Level 1

                                          After changing the settings to color manage photos I tried to open up in Irfanview many files with different profiles embedded without results; This morning I booted up my laptop and ran the same kind of tests.

                                          Strangely the application behaves like you said (high magenta shifts on sRGB files and FINALLY no significant color shifting with AdobeRGB profiles. So after rebooting the system it looks finally the application behave like it should and i`m happy with that.

                                          I would like to thanks everybody which spent some time helping me with this issue. Hope this could be useful for someone else in the future!

                                          • 18. Re: color shifted after exporting
                                            Jao vdL Adobe Community Professional & MVP

                                            Jao - color management in Windows is extremely reliable, precisely because Windows doesn't meddle with it.

                                             

                                            Haha. It is reliably non-existent you mean ;-)

                                             

                                            Strangely the application behaves like you said (high magenta shifts on sRGB files and FINALLY no significant color shifting with AdobeRGB profiles.

                                            That indeed means it is not color managing at all. The reason it works well with adobeRGB is because your monitor is close to adobeRGB and a file in that colorspace will look similar in a non-colormanaged application to the same file in a fully color managed application. It seems the color management setting in irfanview wasn't actually sticking.

                                            • 19. Re: color shifted after exporting
                                              D Fosse Adobe Community Professional & MVP

                                              https://forums.adobe.com/people/Jao+vdL  wrote

                                               

                                              Haha. It is reliably non-existent you mean ;-)

                                              Well, I wouldn't know. I never had any use for any of the native Windows apps, except Office. But for the apps that do proper color management, it's rock solid

                                               

                                              Anyway, digression. As for Irfanview I've never tried it, but if it isn't color managed after all in that screenshot - then yes, I agree.

                                               

                                              I'd still like to see an example image with good, balanced daylight. That makes it so much easier to judge what is actually happening.