Sorry for the crash issue. Is there any error message after the crash? If yes, share a screenshot with us.
Just for a test, change the renderer and try export. Here are the steps: FAQ: How to change the Video Renderer in Premiere Pro?
Have you used any third party effects in the project?
Thanks for your answer But in the first state, I was on a gpu that was going out .Today, before your answer, I changed rendered that to the software and the problem was resolved, but now my question is Why can not I use my graphics card to render and export?
my loptop is asus n56jn cpu:Core i7 4710HQ - ram:DDR3 8gig - gpu:GeForce 840M 2 gig
win 10 64 redston5
my graghic card and windows are updated to lasteset
please help me to reselve this problem
Thanks for sharing the update,mezmezg84236701.
It might be an issue with GPU driver compatibility. Just for a test, revert the GPU drivers back to one version previous and see if it fixes the issue.
excuse me . how can I find the appropriate driver for my laptop graphics card? my loptop is asus n56gn my card graphic is nvidia gforce 840m ???
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