11 Replies Latest reply on Dec 14, 2018 8:47 AM by newmikeman

    Lightroom 6 Map Module stopped working - page didn't load Google Maps correctly

    suzannem33579063 Level 1

      Two weeks ago, I began using the map module in Lightroom 6.14.

      I was delighted with the drag-and-drop features for placing groups of my photos from the

      ribbon across the bottom onto a location on the map.


      Now, 2 weeks later, I open Lightroom again and get the following error:
      "This page didn't load Google Maps correctly. See the JavaScript console for technical details."


      After searching for how to even FIND the JavaScript console, I had no idea what I was looking at

      or what to do about what I was seeing.

      I rebooted (no joy), updated drivers and rebooted (no joy), updated system and application software

      and rebooted (STILL no joy)!


      Upon starting Lightroom, I sill have the "page didn't load" error message.

      I rebooted yet again, opened the JavaScript console, then opened Lightroom.

      I've attached a screenshot of the Lightroom error message and javascript console.


      (At least the GPS coordinates still seem to be intact for the images I placed!)





      I'm running:

      Windows 10 Home, version 1803

      Intel Core i7, 4770 CPU @ 3.40GHz

      24G Ram, 64-bit OS

      NVIDIA GeForce GTX 1080 Ti (driver version - dated 9/5/2018)

      Lightroom 6.14