1 Reply Latest reply on Dec 4, 2018 3:18 AM by Stan Jones

    Typing in caption (either 608/708 or open caption) My Computer Hang and Lagging

    yu shengt37516416

      First of all, these are my laptop's specs:

      Laptop model : Dell inspiron 15 7577
      Processor : Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, 2496 Mhz, 4 Core(s), 4 Logical Processor(s)

      Memory RAM : 4Gb + 8Gb
      OS : Microsoft Windows 10 Home Single Language

      GPU 1 : Intel(R) HD Graphic 630

      GPU 2 : Nvidia Geforce GTX 1050 , 4Gb Vram

      Storage : 1Tb HDD (655Gb free space)

      Graphic Driver : Geforce Game Ready Driver ver. 417.22(lastest)


      As I launch Premiere Pro CC 2019, it's all fine but once I add new item (Caption), I had tried both Open Caption & Caption 708, it's still fine until I type my words inside the caption. If I type it slowly like around 1 sec 2 alphabet, it runs normally but once I type it faster a bit....my display started to hang and flashing, like suddenly black screen follow by appearing again but not functioning then black screen again. It's like around 1 minute to let it runs back little normal. And also at the time of lagging I saw my task manager view of my CPU running 60% above, memory runs 70~80% and my integrated Intel HD Graphic 630 running 100% rather than my GTX1050 (1~5%). Do you guys have any idea or any solution about it? I've been searching around but no answer for me even testing the playback to Mercury playback engine GPU acceleration(CUDA) and Mercury Playback Engine software only. If it's about my insufficient RAM, please tell me. Thank ya.