16 Replies Latest reply on Dec 8, 2018 11:40 AM by dj_paige

    Import does not find any images. How do I fix it?

    David Bains Level 1

      I recently updated from Lightroom Classic CC 7.5 to Lightroom Classic 8.0, in both versions for some months now I have been unable to import photos using the "Import Photos and Videos . . ." option on the file menu. When I open that, it goes to the card or file folder I have specified, but it doesn't find any images there. How do I fix it.

       

      I have been using an auto-import folder as a work-around and that works. But I would like to be able to go back to doing it directly.

       

      I'm running Lightroom on Windows 10 Pro, version 1809.

       

      Thanks.