1 Reply Latest reply on Dec 6, 2018 3:58 AM by Ussnorway

    Muse 2018 doesn't work!

    vab1950 Level 1

      Hi there,

       

      I’m having a hell of a time with Muse! It’s always been temperamental – especially when publishing to Business Catalyst, it liked to quit, so I would Save As before trying to publish – but since upgrading to 2018 I can’t seem to do anything – even open files!

       

      I get all of the following at various points:

      Adobe Muse has encountered an error and will now exit

      Error 3119

      This Adobe Muse site file requires a newer version [when I tried re-installing 2017 and trying to open files I’d made using 2017!]

       

      Please could someone help me out?

       

      I usually work off a networked drive but this also happens when trying to open files from desktop.

       

      Using iMac late 2009 on macOS Sierra version 10.12.6

       

      Thanks

      Matthew

        • 1. Re: Muse 2018 doesn't work!
          Ussnorway Adobe Community Professional

          vab1950  wrote

          Error 3119

          have you got an sq database?

           

          vab1950  wrote

           

          I usually work off a networked drive

          thats a bad idea... don't use them for working files (they are designed for storage) or you will end up with corrput files

           

          vab1950  wrote

          This Adobe Muse site file requires a newer version [when I tried re-installing 2017 and trying to open files I’d made using 2017!]

          the 2018 Muse file can not be opened in the old 2017 Muse and it was upgraded the first time you saved it in the new 2018 Muse

           

          your only option now is to remake the site from 2017 Muse

           

          p.s, I agree the 2018 Muse is a dogs breakfast... it was pushed out the door busted and I don't use it but you can still get 2017 from Install Adobe Muse version 2017.0.4 and 2017.0.2