5 Replies Latest reply on Dec 7, 2018 10:51 AM by jenwardacc

    Illustrator won't open files when it's running except via ctrl-O


      A few days ago Illustrator stopped opening files except via ctrl-O or file > open. Files will no longer open when I double-click them in Windows Explorer, right click to choose Open or Open With..., or drag it to the taskbar icon.


      UNLESS Illustrator is not currently running, in which case it launches Illustrator and opens the file just fine.


      My version is up to date: Illustrator CC 2019 v 23.0.1