2 Replies Latest reply on Dec 7, 2018 6:41 AM by TARAdobeLogin

    Unable to update/uninstall Acrobat Standard 2017

    TARAdobeLogin Level 1

      Have Acrobat Standard 2017 ver: 17.008.30051.28269 installed on a Windows 10 workstation.

      Acrobat kept prompting for activation code so went to update the application first, only got Error 111100.

      Tried repair, no effect

      Tried uninstall and reinstall, uninstall processed and Acrobat no longer in Program's list, but is still present on computer and can be opened.

      Tried removal tool, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs no effect, program still present even after multiple runs and restarts.

       

      Not really sure where to go from here.