18 Replies Latest reply on Jun 23, 2008 2:12 PM by Peter Grainge

    Cannot generate Help layout

    Sherif_Esmat
      Hello All,
      I am facing a problem trying to generate a WebHelp primary Layout, when I click on "View Primary Layout" or "Generate Primary Layout" buttons; nothing happens. I am using RoboHelp 7 with MS Office Word 2007.
      I am working on 2 projects and this is happening in one project only so I am thinking it may be something in the file format !!
      I noticed also that when I click on "Save" button and then try to close the word document, a confirmation message apears that I must save first, when I click on Save and try to close the word file; the confirmation message appears again, the only action that can let me close the file is to click on "No" for the saving dialog box.