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PS menu items don't work

Explorer ,
Dec 09, 2018 Dec 09, 2018

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When I am in LR CC I often use the Photo > Edit In > Edit in Photoshop cc 2019 option to begin editing the selected photo in PS. It worked fine until the download of the latest versions of LR and PS. Now when use this sequence PS starts up but when I go to any item on a menu in PS the menus show but I can't select anything from them. I can only get this to work right if I open PS by itself and then open the corresponding file in PS. So communication between LR and PS is now corrupted.

How can this be fixed?

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correct answers 1 Correct answer

Advocate , Dec 09, 2018 Dec 09, 2018

It actually works the best if you open Photoshop first. Let it fully open, then open Lightroom and go from there. No glitches have been seen when you go that route.

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Community Expert ,
Dec 09, 2018 Dec 09, 2018

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Try Restore Preferences.

Failing that, you may need to uninstall & reinstall both apps.  Make sure to reboot your computer after each routine.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Dec 09, 2018 Dec 09, 2018

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This is a known bug. Adobe is working on it.

2019 Menus greyed out

Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opene...

Opening both LR and PS CC 2019 first then clicking "Edit in..." is the workaround for now.

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Advocate ,
Dec 09, 2018 Dec 09, 2018

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It actually works the best if you open Photoshop first. Let it fully open, then open Lightroom and go from there. No glitches have been seen when you go that route.

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Explorer ,
Dec 09, 2018 Dec 09, 2018

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Thank you all for the clarification. I'll go with the work around then.

I'm surprised they haven't fixed this yet. It's been over a month I think since the last update.

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