Shortcuts in Photoshop do not work when Lightroom CC is open

[Roman Holtwick]

Since I updated to CC2019 I can't use most shortcuts when Lightroom CC is opened at the same time.

Seems to mainly affect the shortcuts that involve "Strg"/"Ctrl, which makes me think that Lr might read everything used with "Strg"/"Ctrl" and it doesn't "reach" Ps or something.

Today there was a Lightroom update but the problem still occurs.

My workflow is to open pictures in Photoshop from right-clicking in Lightroom. When I close Photoshop they are then automatically re-imported and uploaded to the cloud. This makes it extra annoying.

For the time being I open the pictures in Photoshop, then close both applications, find the *.tif in the Lightroom folder, work on it and after I'm finished I have to manually import the file from that same folder. This is not only super annoying but also makes another copy of the file inside of Lightroom.

I think this might be a bug, because I have tried these things:

-Opening in Ps from Lr, then closing Lr. Opening Ps again -> shortcuts do not work

-Opening in Ps from Lr, then closing both Ps & Lr. Opening Ps again -> shortcuts do work

-Opening Ps -> shortcuts work Opening Lr too -> shortcuts stop working

Any ideas/workarounds/fixes are appreciated. Maybe some cache just need to be cleared or something, but I'm afraid this is something you guys at Adobe need to fix.

Thanks!

[D Fosse · Accepted solution]

Known, acknowledged bug. Open Photoshop first, or disable the home screen in preferences.

<sigh> ...there must be hundreds of posts about this by now, in all sizes and shapes. I certainly hope they release the announced bug fix soon...

[Roman Holtwick]

First of all: Thanks for your answer!

I did find a lot of posts on shortcuts not working but none of them were recent and provided any relevant advice.

As I wrote opening Photoshop first does not work for me...

However disabling the home screen DOES work!

This is a good enough workaround for now.

Is there any possibility to track the progress of this bug, or should I just try to enable the homescreen again after every update? I like the home screen

Thanks again!

[Guest]

https://forums.adobe.com/people/Roman+Holtwick  wrote

Is there any possibility to track the progress of this bug, or should I just try to enable the homescreen again after every update? I like the home screen

Thanks again!

Hi

You can keep an eye on this section of the forum

Just click on the "See what's fixed" when a new announcement is made

[Roman Holtwick]

Nice, will do that!