2 Replies Latest reply on Dec 12, 2018 9:04 AM by Jonathan Ferman

    Cannot find installed extension

    marcinz Level 1

      Hello. On Exchange i've downloaded the 11 Magic Scripts for Photoshop extension.

      On My Exchange webiste it is "Acquired", and the button is "Uninstall". But I cannot find the scripts in Photoshop (they are not in the C:\Program Files\Adobe\Adobe Photoshop CC 2019\Presets\Scripts folder and anywhere else).

       

      When Uninstalling and installig again, the Adobe CC app gives the notification:

       

      Untitled-1.png

      (Addon 11 Magic Scripts for Photoshop was installed).

       

      But I cannot find it. Please help.

        • 1. Re: Cannot find installed extension
          marcinz Level 1

          Well, I've contated with te extension maker, and he told me the solution:

          the file was downloaded into OS download folder (usually on PC is C:\Users\User_name\Downloads)

          there was a zip file and in that zip were the scripts.

           

          So, if anyone is looking for "installed" ext. go look for "downloaded" in download folder.

          Thank goes to Jaroslav Bereza

          1 person found this helpful
          • 2. Re: Cannot find installed extension
            Jonathan Ferman Adobe Employee

             

            Thanks Jaroslav,

            It's important to check the 'Where to find it' section to see what to do after install but I noticed there was no mention of the fact it goes to the Downloads folder so I added some text. Please feel free to submit changes to what I wrote.

             

            Thanks,

            Jonathan