10 Replies Latest reply on Jan 19, 2019 8:33 AM by Jim_Simon

    13.0.1 Corrupt Audio Files

    wb9889

      Hello,

       

      I opened my project this morning to find audio files on one of my sequences corrupt. I cannot relink the media, and I troubleshooted the issue with an Adobe rep, who seemed to give up. We tried moving the media to a new location, changing the name of folders in the ~/Library, and trying it with different versions of the software. Has anyone else had this issue? This is the second time this has happened at our agency since we updated to 2019.