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I can't edit my payment plan

New Here ,
Dec 14, 2018 Dec 14, 2018

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I cancelled my plan, and I didn't have enough money on my card to pay the early termination fee.

I have enough money on it now, and I received an email asking me to edit my payment details.

I followed this: Change or update your credit card and billing information in your Adobe ID account

Rather, I tried to! I got as far as step 2 and could not find the "Manage plan" option anywhere.

What am I supposed to do? I hope they don't charge me even more...

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Dec 15, 2018 Dec 15, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Dec 15, 2018 Dec 15, 2018

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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