I am wondering if anyone else is experiencing frustration
receiving the free Flex Builder license for students. I am a
student enrolled at a US college and have gone to the Adobe
Educational Store and clicked on the link for the free offer for
students. This takes me to the site www.flexregistration.com. In
there I have filled out the form four (4) times since November when
the offer started and provided my scanned copies of my tuition
bills and student ID card. I used the tuition bills to show that I
am a current student.
I have tried going through Adobe Customer Service multiple
times and each time I received a bland response telling me that I
had not placed a web order. This is not possible for this
promotion. I tried calling Adobe Customer Service three times only
to be patched through to operators in India whom I could barely
understand. Finally they gave up and sent me to Flex Builder tech
support, who of course told me they could not help me because I
"don't have the product". My last ditch was calling the Store
support, who told me that they could not help me as "their
computers were currently down".
I love all of what I am seeing Flex Builder currently do. I
just REALLY want to learn Flex Builder and show my classes that it
is the next great wave and I think what Adobe is offering is really
an amazing promotion. If I don't resolve this I will have to
continue my classes using the free version of Visual Studio Express
that Microsoft freely offers and continue learning .NET.
I think Adobe has great products, but when it comes to
encouraging learning in educational institutions, I question their
commitment, when I can not receive a coherent response from anyone
in the company. In this regard, Microsoft clearly has them beat.
I'm hoping someone in this forum from Adobe will read this
and resolve this issue or let me know how I can get it done.