2 Replies Latest reply on Jan 8, 2019 6:56 PM by wwhopper

    Inputting a video it shows up green and blue with lines and is grainy


      On my old laptop (Samsung) and my desktop (Dell) I had no problem what so ever the videos moved over from the folders and were fine.


      Now I have a new HP Pavilion which I have updated the memory to 32 thinking that was the problem, but when I bring the videos they look all grainy and with green and blue lines and are not clearly rendered.


      Still photos - no problem, they look fine.


      What do I need to do to make this work correctly?  Must be a setting that is specific to this machine.


      Thank you!


      Adobe Preimer Pro issue.JPG