Just bought a brand new rig and installed premiere on it. I'm attempting to edit a video but the files act corrupted within the Premiere program. Audio plays back just fine but the video jumps around. File plays back just fine in Windows Media Player.
Intel Core i7-8700 @3.20GHz
ASUS GeForce RTX 2070
Video is in 4K @30fps shot on iPhone X.
The above video is an example of what I mean.
Thanks for the help. This is immensely frustrating as I'm on a deadline.
I don't have an iphone, but I do remember reading about problems with the new HEVC (HVEC?) codec
Sorry to hear that you are facing this issue. Variable Frame Rate (VFR) media can cause sync issues. You may refer to this link to know more about working with VFR media files in Premiere Pro.
Hope it helps. Let us know if you have any questions.