10 Replies Latest reply on Jan 12, 2019 8:03 AM by nr904

    Select and Mask Panel won't open

    nr904 Level 1

      When trying to use Select and Mask (either directly or from a Selection Tool), the picture "appears" to have an onion skin overlay, but the actual Properties panel does not show any of the standard options for Select and Mask as shown in the Adobe text. In addition, I really can't do anything with the picture until I press Enter and then it reverts to its normal state without the "skin."

       

      Suggestions?

        • 1. Re: Select and Mask Panel won't open
          Ged Traynor Adobe Community Professional

          Hi

          What version of Photoshop and OS do you have, if it's CC 2019 try enable this option in preferences and restarting PS

          If that doesn't relate to your version or doesn't help try resetting Photoshop preferences

          • 2. Re: Select and Mask Panel won't open
            nr904 Level 1

            Ged,

             

            Thanks for the response. I have CC version 20.0.0

             

            Tried your suggestions but no change. Should I try to reinstall?

             

            Norm

            • 3. Re: Select and Mask Panel won't open
              Ged Traynor Adobe Community Professional

              Have you tried updating to version 20.0.1

              Can you post your Photoshop system info, in Photoshop go to Help > System Info and copy and paste that into this thread

              • 4. Re: Select and Mask Panel won't open
                nr904 Level 1

                Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64

                Number of Launches: 3

                Operating System: Windows 10 64-bit

                Version: 10 or greater 10.0.17134.1

                System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                Physical processor count: 2

                Logical processor count: 4

                Processor speed: 3 MHz

                Built-in memory: 16283 MB

                Free memory: 10427 MB

                Memory available to Photoshop: 14896 MB

                Memory used by Photoshop: 70 %

                Alias Layers: Disabled.

                Modifier Palette: Enabled.

                Highbeam: Disabled.

                Image tile size: 128K

                Image cache levels: 4

                Font Preview: Medium

                TextComposer: Latin

                Display: 1

                Display Bounds: top=0, left=0, bottom=1080, right=1920

                OpenGL Drawing: Enabled.

                OpenGL Allow Old GPUs: Not Detected.

                OpenGL Drawing Mode: Advanced

                OpenGL Allow Normal Mode: True.

                OpenGL Allow Advanced Mode: True.

                AIFCoreInitialized=1

                AIFOGLInitialized=1

                OGLContextCreated=1

                NumGLGPUs=1

                NumCLGPUs=2

                NumNativeGPUs=0

                glgpu[0].GLVersion="4.1"

                glgpu[0].IsIntegratedGLGPU=0

                glgpu[0].GLMemoryMB=1024

                glgpu[0].GLName="Intel(R) HD Graphics 620"

                glgpu[0].GLVendor="Intel"

                glgpu[0].GLVendorID=32902

                glgpu[0].GLDriverVersion="22.20.16.4836"

                glgpu[0].GLRectTextureSize=16384

                glgpu[0].GLRenderer="Intel(R) HD Graphics 620"

                • 5. Re: Select and Mask Panel won't open
                  nr904 Level 1

                  Updated to latest version. No change.

                   

                  The first Screen shot is the picture before selecting "Select and Mask"

                   

                  The second shot shows the result. Notice the Properties panel does not have the options available.

                   

                   

                   

                   

                   

                  • 6. Re: Select and Mask Panel won't open
                    Ged Traynor Adobe Community Professional

                    Your system info shows 2 GPU's but you haven't posted all the system info so it's hard to diagnose and there's not screenshots showing

                    NumCLGPUs=2

                    • 7. Re: Select and Mask Panel won't open
                      nr904 Level 1

                      OK, let's try one more time.

                       

                       

                      BYW, I really appreciate the time you are taking to help.

                       

                      The AARP Nation is grateful.

                       

                       

                      Norm

                       

                       

                      Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64

                      Number of Launches: 7

                      Operating System: Windows 10 64-bit

                      Version: 10 or greater 10.0.17134.1

                      System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                      Physical processor count: 2

                      Logical processor count: 4

                      Processor speed: 2904 MHz

                      Built-in memory: 16283 MB

                      Free memory: 10427 MB

                      Memory available to Photoshop: 14896 MB

                      Memory used by Photoshop: 70 %

                      Alias Layers: Disabled.

                      Modifier Palette: Enabled.

                      Highbeam: Disabled.

                      Image tile size: 128K

                      Image cache levels: 4

                      Font Preview: Medium

                      TextComposer: Latin

                      Display: 1

                      Display Bounds: top=0, left=0, bottom=1080, right=1920

                      OpenGL Drawing: Enabled.

                      OpenGL Allow Old GPUs: Not Detected.

                      OpenGL Drawing Mode: Advanced

                      OpenGL Allow Normal Mode: True.

                      OpenGL Allow Advanced Mode: True.

                      AIFCoreInitialized=1

                      AIFOGLInitialized=1

                      OGLContextCreated=1

                      NumGLGPUs=1

                      NumCLGPUs=2

                      NumNativeGPUs=0

                      glgpu[0].GLVersion="4.1"

                      glgpu[0].IsIntegratedGLGPU=0

                      glgpu[0].GLMemoryMB=1024

                      glgpu[0].GLName="Intel(R) HD Graphics 620"

                      glgpu[0].GLVendor="Intel"

                      glgpu[0].GLVendorID=32902

                      glgpu[0].GLDriverVersion="22.20.16.4836"

                      glgpu[0].GLRectTextureSize=16384

                      glgpu[0].GLRenderer="Intel(R) HD Graphics 620"

                      glgpu[0].GLRendererID=22806

                      glgpu[0].HasGLNPOTSupport=1

                      glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\ki125183.inf_amd64_cb497 08b33bad074\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125183.inf_amd 64_cb49708b33bad074\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki12518 3.inf_amd64_cb49708b33bad074\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepositor y\ki125183.inf_amd64_cb49708b33bad074\igd12umd64.dll"

                      glgpu[0].GLDriverDate="20171017000000.000000-000"

                      glgpu[0].CanCompileProgramGLSL=1

                      glgpu[0].GLFrameBufferOK=1

                      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4836"

                      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                      clgpu[0].CLPlatformVersion="2.1 "

                      clgpu[0].CLDeviceVersion="2.1 "

                      clgpu[0].IsIntegratedCLGPU=1

                      clgpu[0].CLMemoryMB=6505

                      clgpu[0].CLName="Intel(R) HD Graphics 620"

                      clgpu[0].CLVendor="Intel(R) Corporation"

                      clgpu[0].CLVendorID=32902

                      clgpu[0].CLDriverVersion="22.20.16.4836"

                      clgpu[0].CLBandwidth=1.17403e+10

                      clgpu[0].CLCompute=155.809

                      clgpu[1].CLPlatformVersion="2.0 AMD-APP (2482.5)"

                      clgpu[1].CLDeviceVersion="2.0 AMD-APP (2482.5)"

                      clgpu[1].IsIntegratedCLGPU=0

                      clgpu[1].CLMemoryMB=4096

                      clgpu[1].CLName="Iceland"

                      clgpu[1].CLVendor="Advanced Micro Devices, Inc."

                      clgpu[1].CLVendorID=4098

                      clgpu[1].CLDriverVersion="2482.5"

                      clgpu[1].CLBandwidth=2.63956e+10

                      clgpu[1].CLCompute=272.77

                      License Type: Subscription

                      Serial number: 90970412226605796112

                      GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

                      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\

                      Temporary file path: C:\Users\Norm\AppData\Local\Temp\

                      Photoshop scratch has async I/O enabled

                      Scratch volume(s):

                        Startup, 930.1G, 703.1G free

                      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\

                      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

                       

                      Installed components:

                         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112

                         ACE.dll   ACE 2018/09/06-18:53:59   79.601691   79.601691

                         AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805

                         AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0

                         AdobeOwl.dll   Adobe Owl   5.3.0

                         AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181

                         AdobePIP.dll   Adobe Product Improvement Program   8.0.0.41.47939

                         AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623

                         AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499

                         AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499

                         AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499

                         adobe_caps.dll   Adobe CAPS   10,0,0,6

                         AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623

                         ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0

                         AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470

                         ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623

                         AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424

                         AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424

                         Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623

                         BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623

                         boost_date_time.dll   photoshopdva   12.1.0

                         boost_filesystem.dll   photoshopdva   12.1.0

                         boost_system.dll   photoshopdva   12.1.0

                         boost_threads.dll   photoshopdva   12.1.0

                         cg.dll   NVIDIA Cg Runtime   3.0.00007

                         cgGL.dll   NVIDIA Cg Runtime   3.0.00007

                         CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                         CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623

                         CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0

                         dnssd.dll   Bonjour   3,0,0,2

                         dvaaccelerate.dll   photoshopdva   12.1.0

                         dvaappsupport.dll   photoshopdva   12.1.0

                         dvaaudiodevice.dll   photoshopdva   12.1.0

                         dvacore.dll   photoshopdva   12.1.0

                         dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0

                         dvamarshal.dll   photoshopdva   12.1.0

                         dvamediatypes.dll   photoshopdva   12.1.0

                         dvametadata.dll   photoshopdva   12.1.0

                         dvametadataapi.dll   photoshopdva   12.1.0

                         dvametadataui.dll   photoshopdva   12.1.0

                         dvaplayer.dll   photoshopdva   12.1.0

                         dvascripting.dll   photoshopdva   12.1.0

                         dvatransport.dll   photoshopdva   12.1.0

                         dvaui.dll   photoshopdva   12.1.0

                         dvaunittesting.dll   photoshopdva   12.1.0

                         dynamiclink.dll   photoshopdva   12.1.0

                         ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194

                         icucnv58.dll   International Components for Unicode   58, 2, 0, 0

                         icudt58.dll   International Components for Unicode   58, 2, 0, 0

                         icuuc58.dll   International Components for Unicode   58, 2, 0, 0

                         igestep30.dll   IGES Reader   9.3.0.113

                         JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024

                         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)

                         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0

                         libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

                         LogSession.dll   LogSession   8.0.0.41.47939

                         mediacoreif.dll   photoshopdva   12.1.0

                         MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183

                         pdfsettings.dll   Adobe PDFSettings   1.04

                         Photoshop.dll   Adobe Photoshop CC 2019   20.0

                         Plugin.dll   Adobe Photoshop CC 2019   20.0

                         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1

                         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39

                         PSCloud.dll                                                   1.0.0.1

                         PSViews.dll   Adobe Photoshop CC 2019   20.0

                         SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194

                         SVGRE.dll   SVGRE   79.600623   79.600623

                         svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

                         tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

                         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

                         TfFontMgr.dll   FontMgr   9.3.0.113

                         TfKernel.dll   Kernel   9.3.0.113

                         TFKGEOM.dll   Kernel Geom   9.3.0.113

                         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113

                         VulcanControl.dll   Vulcan Application Control Library   5.3.0.16

                         VulcanMessage5.dll   Vulcan Message Library   5.3.0.16

                         WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0

                         WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627

                         wu3d.dll   U3D Writer   9.3.0.113

                       

                      Required plug-ins:

                       

                         3D Studio 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Accented Edges 20.0 - from the file “Filter Gallery.8bf”

                         Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

                         Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

                         Average 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Average.8bf”

                         Bas Relief 20.0 - from the file “Filter Gallery.8bf”

                         BMP 20.0 - from the file “Standard MultiPlugin.8bf”

                         Camera Raw 11.1 - from the file “Camera Raw.8bi”

                         Camera Raw Filter 11.1 - from the file “Camera Raw.8bi”

                         Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

                         Charcoal 20.0 - from the file “Filter Gallery.8bf”

                         Chrome 20.0 - from the file “Filter Gallery.8bf”

                         Cineon 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Cineon.8bi”

                         Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”

                         Collada 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

                         Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

                         Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

                         Craquelure 20.0 - from the file “Filter Gallery.8bf”

                         Crop and Straighten Photos 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “CropPhotosAuto.8li”

                         Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

                         Crosshatch 20.0 - from the file “Filter Gallery.8bf”

                         Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

                         Cutout 20.0 - from the file “Filter Gallery.8bf”

                         Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

                         De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

                         Dicom 20.0 - from the file “Dicom.8bi”

                         Difference Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”

                         Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

                         Displace 20.0 - from the file “Standard MultiPlugin.8bf”

                         Dry Brush 20.0 - from the file “Filter Gallery.8bf”

                         Eazel Acquire 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “EazelAcquire.8ba”

                         Entropy 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Export Color Lookup Tables 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”

                         Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

                         FastCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “FastCore.8bx”

                         Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

                         Film Grain 20.0 - from the file “Filter Gallery.8bf”

                         Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

                         Flash 3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Fresco 20.0 - from the file “Filter Gallery.8bf”

                         Glass 20.0 - from the file “Filter Gallery.8bf”

                         Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

                         Google Earth 4 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Grain 20.0 - from the file “Filter Gallery.8bf”

                         Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

                         Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

                         Halide Bottlenecks 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “HalideBottlenecks.8bx”

                         HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

                         HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

                         IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

                         IGES 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

                         JPEG 2000 20.0 - from the file “JPEG2000.8bi”

                         Kurtosis 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Lens Blur 20.0 - from the file “Lens Blur.8bf”

                         Lens Correction 20.0 - from the file “Lens Correction.8bf”

                         Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

                         Liquify 20.0 - from the file “Liquify.8bf”

                         Matlab Operation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”

                         Maximum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Mean 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Measurement Core 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MeasurementCore.8me”

                         Median 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

                         Minimum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         MMXCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MMXCore.8bx”

                         Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

                         Multiprocessor Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MultiProcessor Support.8bx”

                         Neon Glow 20.0 - from the file “Filter Gallery.8bf”

                         Note Paper 20.0 - from the file “Filter Gallery.8bf”

                         NTSC Colors 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “NTSC Colors.8bf”

                         Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

                         OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

                         Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

                         Palette Knife 20.0 - from the file “Filter Gallery.8bf”

                         Patchwork 20.0 - from the file “Filter Gallery.8bf”

                         Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

                         PCX 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PCX.8bi”

                         Photocopy 20.0 - from the file “Filter Gallery.8bf”

                         Picture Package Filter 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”

                         Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

                         Pixar 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Pixar.8bi”

                         Plaster 20.0 - from the file “Filter Gallery.8bf”

                         Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

                         PLY 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

                         Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

                         Portable Bit Map 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PBM.8bi”

                         Poster Edges 20.0 - from the file “Filter Gallery.8bf”

                         PRC 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

                         Radiance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Radiance.8bi”

                         Range 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Render Color Lookup Grid 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”

                         Reticulation 20.0 - from the file “Filter Gallery.8bf”

                         Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

                         Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

                         Save for Web 20.0 - from the file “Save for Web.8be”

                         ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

                         Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

                         Shear 20.0 - from the file “Standard MultiPlugin.8bf”

                         Skewness 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

                         Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

                         Solarize 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Solarize.8bf”

                         Spaces 20.0 - from the file “Spaces.8li”

                         Spatter 20.0 - from the file “Filter Gallery.8bf”

                         Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

                         Sponge 20.0 - from the file “Filter Gallery.8bf”

                         Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

                         Stained Glass 20.0 - from the file “Filter Gallery.8bf”

                         Stamp 20.0 - from the file “Filter Gallery.8bf”

                         Standard Deviation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         STL 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Sumi-e 20.0 - from the file “Filter Gallery.8bf”

                         Summation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Targa 20.0 - from the file “Standard MultiPlugin.8bf”

                         Texturizer 20.0 - from the file “Filter Gallery.8bf”

                         Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

                         Torn Edges 20.0 - from the file “Filter Gallery.8bf”

                         Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

                         U3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Underpainting 20.0 - from the file “Filter Gallery.8bf”

                         Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

                         Variance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

                         Virtual Reality Modeling Language | VRML 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         Water Paper 20.0 - from the file “Filter Gallery.8bf”

                         Watercolor 20.0 - from the file “Filter Gallery.8bf”

                         Wave 20.0 - from the file “Standard MultiPlugin.8bf”

                         Wavefront|OBJ 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

                         WIA Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WIASupport.8li”

                         Wind 20.0 - from the file “Standard MultiPlugin.8bf”

                         Wireless Bitmap 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WBMP.8bi”

                         ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

                       

                      Optional and third party plug-ins: NONE

                       

                      Duplicate and Disabled plug-ins: NONE

                       

                      Plug-ins that failed to load: NONE

                       

                      Extensions:

                       

                         com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                         com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseStock.html”

                         Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\index.html”

                         com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

                         New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

                         com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseTypekit.html”

                         Home  2.5.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.2.15”

                         Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                         Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

                         Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

                       

                      Installed TWAIN devices: NONE

                      • 8. Re: Select and Mask Panel won't open
                        Chuck Uebele Adobe Community Professional & MVP

                        Have you tried just clicking on the properties panel tab? That happened to me this morning. Nothing there, till I clicked on the tab.

                        • 9. Re: Select and Mask Panel won't open
                          Ged Traynor Adobe Community Professional

                          You seem to have 2 GPU's on that system both an Intel 620 and an AMD but Photoshop is not seeing the AMD GPU correctly

                          Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                          The Intel driver needs to be updated

                          glgpu[0].GLDriverDate="20171017

                          You can update it from here

                          Downloads for Intel® HD Graphics 620

                          • 10. Re: Select and Mask Panel won't open
                            nr904 Level 1

                            I updated the Intel driver. No change.

                             

                            I have decided to wait for now to fix this as this does not seem to have a logical reason why this is happening.

                             

                            Thanks for all your help and I hope you have a great weekend.

                             

                            Norm