10 Replies Latest reply on Jan 16, 2019 9:54 AM by coco cancan

    White box after installation with nothing on it except for an X ( Trial Version)

    coco cancan Level 1

      I have just installed the trial version of Illustrator and every time I open it there is a white box which doesn't let me do anything. The only thing that is visible on this box is an 'X'. As soon as that X is clicked, Illustrator gets closed. Please help. Thank you ^^

       

      ai 1.jpg

      ai 2.jpg