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Please open a case with Adobe Support.
It’s recommended that you restart your machine after uninstalling software.
Important Note: These online forums are for user-to-user discussions of Adobe products, and are not an official customer support channel for Adobe. If you require direct assistance, or prefer to contact Adobe support staff directly, please contact Adobe support.
Please ignore my comment about restarting your machine... I'm typing to quickly.
My guess is that this issue has nothing to do with a firewall:
Warning: The following solution involves the Windows System Registry. Editing or manipulating the registry incorrectly can result in serious system damage which may require re-installation of the operating system. If you are not comfortable editing the registry, then take your system to a professional. If you choose to proceed, then it is essential that you create a complete system backup and a Windows System Restore Point before proceeding. Adobe Systems cannot be held responsible for damage resulting from this information.
You can download the Microsoft tool, SubInACL and reset.cmd here:
Download the “reset.cmd” and the “subinacl.exe” to the desktop
Close out all applications
Run the “reset.cmd” file
It will open a DOS like terminal and start running through registry keys
It may take five to twenty minutes depending on the system
When it is finished it will say “press any key to continue”
At this point you can download the latest Flash Player from here:
To open a free Flash Player support case start here:
Important Note: These online forums are for user-to-user discussions of Adobe products, and are not an official customer support channel for Adobe. If you require direct assistance, or prefer to contact Adobe support staff directly, please contact Adobe support. http://www.adobe.com/support/contact/
Did you ever solve this problem, because I now have it and have had it for the last 18 months!!!
Hi, we're going to let this thread go back to sleep. I'll reply to your thread you've started:-)