5 Replies Latest reply on Feb 16, 2019 2:32 PM by Jim_Simon

    Premiere Pro AutoSave Sync to Creative Cloud not working

    paulm65075959

      I have been having the problem where, recently, every autosave and manual save comes up with the error message, "Can't copy to file: "User/XXXX/Creative Cloud Files/Premiere Pro/13.0/Premiere Pro Auto-Save/<projectname>.prproj. Please check permissions."

       

      However it looks like it is syncing to both the Autosave folder and my Creative Cloud backup. 

       

      If I uncheck "Sync files to Creative Cloud" in Preferences>Autosave then I don't get the error, but then I'm not backing up my project online.

       

      Does anyone know how to get rid of this error?