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Can not reactivate Acrobat DC

New Here ,
Jan 18, 2019 Jan 18, 2019

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Windows 7 Prof x64

One-year subscription through Creative Cloud.

Subscription active, Acrobat DC worked successfully in one year.

In early January, stopped working.

At now moment I can login to Creative Cloud.

When I launch Acrobat DC it ask me to "Sign In Now",

successfully signed in, then window "Continue", an then again "Sign In Now", "Continue"

in endless loop.

Reinstalled Acrobat DC - nothing has changed.

TOPICS
Install update and subscribe to Acrobat

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Community Expert ,
Jan 18, 2019 Jan 18, 2019

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New Here ,
Jan 18, 2019 Jan 18, 2019

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Thank you for the link to solution, but it did not help to me.

Checked MS IE v11 settings, reinstalled Creative Cloud - no effect.

Any ideas?

Windows 7 - no cracks, no tweaks, OEM license installation from original DVD, has all the last updates.

Disabling of antivirus does not help.

Thanks a lot for any help.

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Community Expert ,
Jan 18, 2019 Jan 18, 2019

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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