2 Replies Latest reply on Jan 18, 2019 11:23 AM by HannahCa

    Premiere Pro CC 2019 keeps crashing

    HannahCa Level 1

      Premiere Pro CC 2019 won't launch. Photoshop and other Adobe products launch and work fine.

      I have an Asus Windows 10 laptop, updated my GPU NVIDIA GeForce MX150 and I have an Intel Core i7 8th Gen processor.

      I tried to reinstall Premiere but I get an error when I try to uninstall it. Not sure what to try next. Does anyone have any experience with this problem?

       

      UPDATE:
      I closed Premiere in Task Manager. It launches now but keeps crashing after a few minutes. If I want to view my clips in the upper left window it says ´media pending´. Immediatly after that, Premiere crashes.