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Premiere Pro CC won't open

New Here ,
Jan 19, 2019 Jan 19, 2019

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Had an issue was Premiere Pro CC's workspaces. Whenever I'd try and move into the Editing window, it wouldn't load and would just run an error.

Thinking that it was a space issue, I moved my Media Cache folder to my external hard drive from which I was running the project.

Premiere crashed and after that, I will try to open, it will run the intro screen, the icon will jump, and then it'll close the screen and stop bobbing after running what looks like everything.

So far I've tried:

- Restarting the application with and without the drive

- Restarted the computer

- Uninstalled and re-installed the application

And I'm still having issues. Any ideas?

I have a massive project due tonight and I'm a little stressed out, any tips?

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Community Expert ,
Jan 19, 2019 Jan 19, 2019

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Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work ,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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New Here ,
Jan 19, 2019 Jan 19, 2019

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I wish but I can't even open Premeire at all now

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Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

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Hi lukec26834492,

Sorry to hear that you are facing this issue. Please let us know if you are getting any error message when you try to launch the application. Also, please try to reset app preferences (FAQ: How to reset (trash) preferences in Premiere Pro? ) and clean cache (FAQ: How to clean (delete or trash) media cache files? ) to isolate any preference or cache corruption issue.

Let us know if it helps.

Thanks,

Sumeet

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New Here ,
Apr 06, 2020 Apr 06, 2020

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Did you ever figure it out? Im having the same issue right now 

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