open two files or more

[gianlucav58608929]

if I try to open two or more files pdf AdobeAcrobatDc get close

[Bani Verma]

Moving this query to Editing & Exporting PDFs​ community.

[Dave__M]

Can you let us know your operating system and exact program version, please?

My best,

Dave

[gianlucav58608929]

Windows 10 pro 64bit

abobe acrobat DC last version

[AkanchhaS · Accepted solution]

Hey Ganlucav,

Hoping that you have got this issue resolved with the latest patch of Acrobat DC? If not, then you may refer to the troubleshooting steps suggested below and let us know if that helps-

1-Since Acrobat was closing upon opening multiple files and this was reported in Jan.

Adobe Acrobat official update released in Feb version 20019.010.20098 containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates or refer to the release notes: DC Release Notes — Release Notes for Acrobat DC Products 

2- Try the further troubleshooting steps suggested in the help document here: Resolve Acrobat DC intermittent crashes on Windows

3- If none of the solution works, then remove application using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it.

Let us know if the issue still persist.

Thanks,

Akanchha