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No sound in the Premiere application on Macbook.

Community Beginner ,
Jan 22, 2019 Jan 22, 2019

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Whenever i start Premiere the macbook won't play audio. other apps work, i will be able to get audio from them, just not from premiere. it takes one or sometimes two macbook reboots before premiere will start playing sound again. Not changing any configuration options from when it did not play sound. So i think the error lies somewhere in the integration with osx.

the problem has persisted through the previous update of premiere.

i am on a MacBook Pro (15-inch, 2017), runninf MacOs Mojave 10.14.2

default audio + soundflower installed (not using it)

sample rates all set at 48000 using audio/midi setup

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Engaged ,
Jan 22, 2019 Jan 22, 2019

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Hi directimages.nl,

Please post a screenshot of the Audio Hardware settings (in Premiere Pro's preferences).

Any external speakers connected?

-K

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Community Beginner ,
Jan 22, 2019 Jan 22, 2019

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no external speakers.

Screenshot 2019-01-23 at 00.05.13.pngScreenshot 2019-01-23 at 00.05.05.png

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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I wonder if there's a bluetooth speaker connected somewhere that's hijacking your system?

Caroline

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Community Beginner ,
Jan 22, 2019 Jan 22, 2019

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no, thats not it. all sounds are still playing fine on my laptop, its just the premiere sound thats not playing.

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