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Sorry for the freeze issue. We need more info to troubleshoot the issue.
What are the system specs(OS version, RAM, CPU, GPU)? What is the exact dot version of installed Premiere Pro?FAQ: How to find the exact version of Premiere Pro you're using?
Are you logged in as an Administrator into the machine?
Is this happening with all projects or just with one project?
What is the location of the footage?
I use the early 2015 MacBook Pro, I’ve just installed premiere pro so I’m guessing it’s the latest version. It’s happening on every project and the files are stored in my documents.
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Check this link out and see if your permissions have gotten messed up!
To get to the Library folder on your Mac, open the Finder, select "Go" from the toolbar at the top of the screen, then hold the "option" key and the Library folder will appear in the "Go" dropdown menu! Then you can go to