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Can't render complete sequence...but can as seperate clips

New Here ,
Jan 23, 2019 Jan 23, 2019

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Hello,

So I'm running Premiere 2019 on my imac(Mojave). Never had any problems before now, this error also happens in 2018.

I have x3 clips on a time line.

ROW 2 = Movie clip 1 (fade)                Movie clip 2(mp4)

ROW 1 =                            Colour Matt

When I try to render the entire sequence out to HAP, I get the 99code error when it reaches Movie clip 2.

When I render movie clip 1 on its own its fine. When I render just the colour matte its fine. When I render movie clip 2 on its own its also fine and all of this from the current sequence.

If I render the colour matte and one frame either side to this (so one frame of either clip) I get the code 99 error. I've recreated the project in 2018. I've encoded the mpg4's to .mov's, taken out the fade and same error.

It can't be the HAP codec as it renders the singular clips out fine, just not the entire sequence.

Any ideas?

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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Can you post a screen recording of the process and issue?

What happens if you try rendering both videos without the colour matte? (delete it and export)

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Hopefully this will explain.

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New Here ,
Jan 23, 2019 Jan 23, 2019

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I have another 35 of these to create and if I cant render the first out then....

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LEGEND ,
Jan 23, 2019 Jan 23, 2019

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Check your timeline at  00:01:23:22. That is where the exporter had an error exporting (twice).

Post a screen shot of that portion of the timeline.

MtD

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Hello Meg,

I'm a little lost here. The time line is what you seen in the video, it only reaches 50sec (00:00:53)Screenshot 2019-01-23 at 16.12.03.png

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New Here ,
Jan 23, 2019 Jan 23, 2019

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I've recreated the same project using the same files in after effects and it works fine but this isn't a solution.

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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It's possible that HAP is not friends with empty tracks. Can you take a portion of that blue color matte, and insert it to cover the gap between the 2 videos?

Also, there might another issue, that the last few frames of the first video is corrupted, or the first few frames in the second one are corrupted. If the first method also results in an error, try the following:

Keep the work area the same as you showed us in the video, delete the first video and re-export. also try the same with deleting the second video.

Please record those steps and post the video.

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LEGEND ,
Jan 23, 2019 Jan 23, 2019

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Following the guidance of the error report:

Screen Shot 2019-01-23 at 6.20.37 AM.png

that was the reported location of the error. If you are confident there isn't a spurious frame or element there, then try creating a new, empty sequence and copy and paste the contents of your existing sequence into it and try exporting from there.

MtD

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New Here ,
Jan 23, 2019 Jan 23, 2019

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OK, I've re-encoded the movie clips to ProRes, opened up a new premiere project, imported the 2 clips and created a matte. placed all 3 on the time line and exported....

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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You seem to have a problem with the second clip. can you place it on the timeline by itself, without trimming anything and without adding anything and try to export?

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Hello Christian,

Nope, no problems with any of the clips rendering out separately. The second clip I created this afternoon in AE. I've exported both clips out in multiple formats and the sequence always errors from Premiere. Singular clips fine, all together error. I've exported from AE via media encoder using HAP and it worked first time.

.

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New Here ,
Jan 23, 2019 Jan 23, 2019

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The only thing I've done differently over the past day is to upgrade my system to Mojave. As the clips are rendering out separately but not together from Premiere (but do in AE) then my guess is that there's something wrong with Premiere..

Driving me crazy....

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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Check Cache folder location and scratch disk location. Make sure those are not on the main drive.

Try to export to a different location, preferably different drive.

If the problem persists, clear all cache files, preview files and trash the preferences.

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