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I have changed from Windows to Mac on using Premiere Pro , and when I tried to export my first video to Vimeo and Youtube, I could not find the Presets I was used to. (Mobile 4k, Vimeo 4k and Youtube 4k)
Is it different on Mac? How do I get the presets?
thanks
Regards
Heitor
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I found the Mobile 4k, but on Vimeo and youtube I have a message: Segment already translated.... source not resend
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Look under H.264 in the export settings.
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Thanks Ann, Under H264 I've found the mobile 4k. But the youtube 4k and VImeo 4k apparently had this message: Segment already translated.... source not resend
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I have never seen that message before.
Post screenshot export settings.
Maybe trash preferences.
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Hi Ann,
thanks, I've tried, but the problem remains.
Now, even the export midia is not working.
Where can I get personal support? Any chat or call center?
Thanks
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Contact Customer Care ask for video queue.