1 2 Previous Next 42 Replies Latest reply on Feb 11, 2008 9:36 AM by LB-25

    WYSIWYG Editor

    LB-25
      I'm creating a FlashHelp Project.... I'm curious to know what is the WYSIWYG Editor?

      How do you work with it?
      What does it do?
      What are you supposed to see when you click on WYSIWYG Editor?
        • 1. Re: WYSIWYG Editor
          Ben Minson Level 2
          Welcome to the community.

          The default WYSIWYG editor is RoboHelp's. WYSIWYG = "What you see is what you get." The WYSIWYG is for the help topics themselves, no matter which single source layout (in your case, FlashHelp) that you use. You use the editor for entering text and images and layout--basically putting in the help content and making it look the way you want the users to see it. This is independent of the skin you end up choosing and seeing for a FlashHelp output.

          You can change the default HTML editor to programs like Dreamweaver or Notepad. To do so, in RoboHelp go to Tools > Options > Tool Locations tab. The HTML Editors section at the bottom lets you configure your editor for your help topics.

          Hope this helps,

          Ben
          • 2. Re: WYSIWYG Editor
            RoboColum(n) Level 5
            Hi LB-25 and welcome to the RH community.
            The WYSIWYG Editor is an area of the RH application window. It is used to enter text, images, hyperlinks, etc. in a way that does not involve lots of HTML knowledge as all this is created behind the scenes. Think of a fancy "Word" <spit> interface and you get the idea. Why not download the trial and see for yourself.
            • 3. Re: WYSIWYG Editor
              LB-25 Level 1
              Hi Ben,

              Thanks for the quick response.

              So the WYSIWYG Editor, is it some sort of editing program, or is it just the Project Tab that is located at the bottom left?

              I'm sorry if I seam a bit slow, i'm still trying to understand this software
              • 4. Re: WYSIWYG Editor
                LB-25 Level 1
                Hi Column,

                How do I get access to this WYSIWYG Editor? Like where is it located?
                • 5. Re: WYSIWYG Editor
                  LB-25 Level 1
                  Hi Column,

                  How do I get access to this WYSIWYG Editor? Like where is it located?
                  • 6. Re: WYSIWYG Editor
                    LB-25 Level 1
                    Hi Column and Ben,

                    When i'm in the Project Tab, I right-click on a topic, and there's the option on editting with WYSIWYG Editor. It's doesn't do anything when I click on it. Is that what it's supposed to do, or i'm supposed to be seeing something on the screen (WYSIWYG Editor)?:
                    • 7. Re: WYSIWYG Editor
                      RoboColum(n) Level 5
                      Try double clicking on a topic. The topic opens up in the WYSIWYG Editor. That is unless you have the option set to use the TrueCode tab as your default editor. This opens the topic up with the full glory of the HTML code displayed for the whole world to marvel at. You can, in fact, toggle between the two with a topic displayed by clicking on the relevant tab.
                      • 8. Re: WYSIWYG Editor
                        LB-25 Level 1
                        How long does it usually take before the WYSIWYG Editor pops up?
                        I know that when i click on the WYSIWYG Editor, the toolbar changes a littlet
                        • 9. Re: WYSIWYG Editor
                          LB-25 Level 1
                          I'm using RoboHelp 6...Does that make a difference?
                          • 10. Re: WYSIWYG Editor
                            Captiv8r Adobe Community Professional & MVP
                            Hi there

                            For RoboHelp 6, the editor is on the right side of the app. Assuming you are using RoboHelp HTML. It's where you type your text and add images. Below that area should be four tabs.

                            Cheers... Rick
                            • 11. Re: WYSIWYG Editor
                              RoboColum(n) Level 5
                              How long it takes to open up depends on what's inside. I used to maintain one topic that contained over 500 tables complete with thousands of links. I wouldn't recommend this approach - the powers that be wanted it no matter what - and when I opened up the topic I used to go and make a pot of tea, let it brew for five minutes, answer a few emails and just before I got extremely frustrated it would open.
                              • 12. Re: WYSIWYG Editor
                                LB-25 Level 1
                                Yes I am using the RoboHelp HTML...I do not see an editor on the right side of the application
                                • 13. Re: WYSIWYG Editor
                                  LB-25 Level 1
                                  Is there any way that I can send you the project, so that you can see what im talking about
                                  • 14. Re: WYSIWYG Editor
                                    RoboColum(n) Level 5
                                    What happens if you use the Alt + 4 keyboard shortcut? How big is a zipped file of your project?
                                    • 15. Re: WYSIWYG Editor
                                      Ben Minson Level 2
                                      Hi again,

                                      It sounds like you already have at least one topic in your project. If not, you will not see the WYSIWYG editor unless you have a topic to edit. To create a topic, go to FIle > New > Topic, set the attributes, and click OK. Then you should be able to double-click on the topic title in the Project Manager and see it in the editor. Generally, a new topic has some default text in it that says something like "Enter topic text here."

                                      I'm using RH 7 (I apologize if some of my instructions are slightly off), so I don't know that I'd be much help in troubleshooting this project by opening it.

                                      --Ben
                                      • 16. Re: WYSIWYG Editor
                                        lmarden Level 2
                                        what you probably need more is someone who can remote connect to your desktop and see what you are seeing. from what you have been saying, it sounds like either the environment itself isn't set up or configured properly, or it really is OK but you don't quite understand what you are seeing.

                                        I can probably do this with you, although my afternoon is a bit crunched. I use iLinc to remote connect with clients here - all I would need is your email address to send you an invitation, and then for you to let me connect with your desktop. Then you could show me what you are seeing.

                                        If you want to try this, let me know ASAP.

                                        -Laurin
                                        • 17. Re: WYSIWYG Editor
                                          LB-25 Level 1
                                          Hi Colum,

                                          I just did the Alt + 4, and it didn't do anything yet.....maybe I should wait a while to see if anything is gonna happen...

                                          For the zipped file of the project its: 2KB- The file is a XPJ
                                          • 18. Re: WYSIWYG Editor
                                            LB-25 Level 1
                                            Hi Laurin,


                                            I'll give you my work email : lbeaulieu@aviationintertec.com

                                            Let's give it a try
                                            • 19. Re: WYSIWYG Editor
                                              LB-25 Level 1
                                              Thanks Colum and Ben I appreciate all of your help.

                                              I greatly appreciate it.
                                              If I ever need more help i'll know where to go
                                              • 20. Re: WYSIWYG Editor
                                                lmarden Level 2
                                                just spent a few minutes looking at LB-25's project environment. It's a little weird, and yeah, she can't get to the W Editor. The window looks like Windows Explorer, without the folders pane on the left - just a long list of topics and folders. Double click on a topic and nothing happens. I tried using the right-click menu to Edit a topic with the W Editor and nothing happened.

                                                He project settings were initially to output FlashHelp as her default. Because I am much more familiar with the HTML Help world I tried setting the default to HTML Help, to see if that made any difference to the environment. Nope.

                                                So - my initial hunch is that during installation, she may have opted out of the W Editor - I think I remember wayyyyy back when I first installed RHelp being asked if I wanted to use if as the default editor.

                                                So, I suggested that she completely uninstall and then reinstall - she may need to be directed to the lovely checklist of uninstall / clean - up steps - and when reinstalling, read the setup questions carefully. Make sure to allow the W Editor as her default (she can still use other editors, but at least the W Editor would be available.)

                                                Anyone? Did I send her down the right path? Or down into yet another ring of the Inferno? I don't think ther eis much to be harmed by reinstalling - at least it would rule that out as the problem.
                                                • 21. Re: WYSIWYG Editor
                                                  lmarden Level 2
                                                  oh yeah - forgot to mention the obvious - that I had attempted to bring other panes into view by using the options on the View menu. Nothing changed, as far as I could tell.
                                                  • 22. Re: WYSIWYG Editor
                                                    Peter Grainge Adobe Community Professional (Moderator)
                                                    Look under Tools | Options. What is listed for editors? If you right click a topic and select Open With, do any of those options work?

                                                    • 23. Re: WYSIWYG Editor
                                                      LB-25 Level 1
                                                      The list for editors under Tools/Options:
                                                      -RoboHelp WYSIWYG-*Set at default** (DOES NOT WORK)
                                                      -RoboHelp Truecode (DOES NOT WORK)
                                                      -Notepad (WORKS)
                                                      -Word 2000 (WORKS)
                                                      • 24. Re: WYSIWYG Editor
                                                        Peter Grainge Adobe Community Professional (Moderator)
                                                        What about the radio buttons there?

                                                        • 25. Re: WYSIWYG Editor
                                                          LB-25 Level 1
                                                          What are radio buttons?

                                                          Where are they located?
                                                          • 26. Re: WYSIWYG Editor
                                                            Peter Grainge Adobe Community Professional (Moderator)
                                                            Same screen that lists the editors. One will be Auto select or similar.
                                                            • 27. Re: WYSIWYG Editor
                                                              LB-25 Level 1
                                                              the radio buttons are the same
                                                              • 28. Re: WYSIWYG Editor
                                                                Peter Grainge Adobe Community Professional (Moderator)
                                                                Yes but which one is selected?

                                                                • 29. Re: WYSIWYG Editor
                                                                  LB-25 Level 1
                                                                  oh sorry....
                                                                  this one:RoboHelp WYSIWYG-*Set at default** (DOES NOT WORK)
                                                                  • 30. Re: WYSIWYG Editor
                                                                    LB-25 Level 1
                                                                    I did the uninstall and re-install like LMarden told me to do, and there wasn't an option to select (To allow the W Editor as the default).

                                                                    So, i'm back at the beginning, it still does not work!
                                                                    • 31. Re: WYSIWYG Editor
                                                                      Peter Grainge Adobe Community Professional (Moderator)
                                                                      Let's try again.

                                                                      There are two circles. One is Auto Select Editor, one is Use Default Editor. One will be coloured and one will be plain. Which one is coloured?

                                                                      • 32. Re: WYSIWYG Editor
                                                                        Peter Grainge Adobe Community Professional (Moderator)
                                                                        Are you always trying the same project? If yes, create a new one with just a couple of topics.

                                                                        Do you have admin rights attached to your logon? Speak to your IT people.

                                                                        • 33. Re: WYSIWYG Editor
                                                                          LB-25 Level 1
                                                                          Use Default Editor is colored.


                                                                          Yes i used the same project. no i don't have admin rights
                                                                          • 34. WYSIWYG Editor
                                                                            LB-25 Level 1
                                                                            i'll create a new one....i'll do that first thing on monday i'm just about to leave for the weekend.

                                                                            Thanks for the help,
                                                                            • 35. Re: WYSIWYG Editor
                                                                              Peter Grainge Adobe Community Professional (Moderator)
                                                                              Try changing that setting to Auto Select first.

                                                                              • 36. Re: WYSIWYG Editor
                                                                                LB-25 Level 1
                                                                                I tried to create a new project and the WYSIWYG Editor still doesn't pop up.

                                                                                I looked at the settings for the HTML Editor in the Options and it is already set at Auto Select.

                                                                                What's the next step in order for me to see the WYSIWYG Editor?
                                                                                • 37. WYSIWYG Editor
                                                                                  Captiv8r Adobe Community Professional & MVP
                                                                                  Hi LB-25

                                                                                  Please take a look at the following link and tell us if this is what you are seeing or not.

                                                                                  Click here

                                                                                  Cheers... Rick
                                                                                  • 38. Re: WYSIWYG Editor
                                                                                    LB-25 Level 1
                                                                                    I looked at the link....and I don't see
                                                                                    -WYSIWYG Editor
                                                                                    -Truecode
                                                                                    -Linkview
                                                                                    -Topics
                                                                                    which is located at the bottom right.

                                                                                    When I click on a topic, I can see the toolbar, but no text
                                                                                    • 39. Re: WYSIWYG Editor
                                                                                      Captiv8r Adobe Community Professional & MVP
                                                                                      Hi again

                                                                                      Can you allow me to see your desktop? Use the following link if you can:

                                                                                      Click here to enter a meeting where I can see your desktop

                                                                                      Cheers... Rick
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