I just built a new PC and installed Premiere Pro CC, but nothing will show up including a black screen when I try to edit my clips including the example ones they provided. I tried changing my renderer settings from Mercury Playback Engine GPU Acceleration to Mercury Playback Engine Software Only and I'm still getting the same result.
My new graphics card is also an ASUS ROG RTX 2070 - is there possibly a compatibility issue with this graphics card?
Let me know if anyone has a solution to this.
What happens when you move to the Editing workspace?
trashing preferences and reseting/changing workspace didn't help either
my pc specs are:
i7 8700k processor
32GB DDR4 ram
ASUS ROG RTX 2070
ASUS ROG z390e