Photoshop CC 2019 WON'T LAUNCH

[Kadena13]

I subscribed and installed Photoshop CC 2019 yesterday through Creative Cloud.

After installation, I tried to launch Photoshop CC 2019 but nothing happened.

I tried to launch it via creative could and outside creative cloud (meaning CC wasn't running).

I ran it as administrator and also ran compatibility troubleshooter but to no avail.

I've been searching answers in the internet but nothing really helped my problem.

Please, if anyone can help me. This is so frustrating and time consuming.

Here's my laptop specs:

Acer E5-471P-36E6

Processor : Intel Core i3-4005U Processor (3M Cache, 1.70 GHz)

Memory : 4 GB of DDR3L system memory

Storage : 1TB 2.5-inch 5400 RPM

Display Screen : 14-inch HD Touch 1366 x 768 resolution Acer CineCrystalTM LED-backlit TFT LCD

Graphics : Intel HD Graphics 4400

Optical : 8X DVD-Super Multi double-layer drive

Network Interface

WLAN : Acer InviLinkTM NplifyTM 802.11b/g/n wireless LAN

WPAN : Bluetooth® 4.0

LAN : Gigabit Ethernet, Wake-on-LAN ready

PS: I had been using CS5 Extended for a long time without any issues but lately

my CS5 won't launch anymore. I searched and tried so many troubleshooting and reinstalling

but nothing happened.

[Trevor.Dennis]

Kadena13  wrote

I subscribed and installed Photoshop CC 2019 yesterday through Creative Cloud.

After installation, I tried to launch Photoshop CC 2019 but nothing happened.

Hi.  It sounds like you need to run the cleaner tool. 

Uninstall Photoshop.

Run the cleaner tool.

Restart your laptop.

Run the Application Manager as Administrator

Install Photoshop.

Use the Creative Cloud Cleaner Tool to solve installation problems

I hope that fixes it for you, but come back and let us know how you got on.

Good luck.

[Kadena13]

I will try this now and revert to you.

[Kadena13]

I did this twice, but still the same, I did not able to launch the program.

[Trevor.Dennis]

Are you using the trial version, or have you got a subscription?

If you do have a subscription, try installing an earlier version.  I'd go all the way back to CC 2014

I didn't mention it earlier, but your system spec is just a bit marginal for the very latest versions of Photoshop CC.  You might have a driver issue, I guess.  Read through the troubleshooting guide

Basic troubleshooting steps to solve problems and issues in Adobe Photoshop CC

Troubleshoot Windows system errors, freezes | Adobe software

Do you get any clues  when trying to run Photoshop?  

Does the Splash screen show even for a moment?  Or does absolutely nothing happen? 

Does your laptop freeze when trying to run Photoshop? Can you still run other applications?

Check this page and see if you are getting a crash report.  If yes, paste it here.

Submit a crash report for Adobe Photoshop and Lightroom

You mentioned the Windows 10 update.  Microsoft can be a bit arbitrary with drivers when updating using generic drivers.  A driver likely  to cause issues is the display adapter.  This has to be from the manufacturer's website, so in your case Intel

Downloads for Intel® HD Graphics 4400

I know bugger all about Intel's notebook processors, so can't advise which driver you should use, but with luck, the automatic update gizmo will work for you. 

If it fails, try a different browser.  These auto update widgets tend to use Flash, so this page might help you with that.

Enable Adobe Flash Player in your browser

[davescm]

Hi

What operating system (exact version) are you using? Are you getting any error messages when you try and launch Photoshop?

Dave

[Kadena13]

Hi Dave, no error messages. It just wont launch, nothing is happening.

[davescm]

Hi

What operating system and version?

Dave

[Kadena13]

I still haven't able to launch Photoshop CC 2019.

Windows 10 Version 1803 for x64-Based System (KB4023057).

I'm wondering if this Windows update has something to do with my apps/programs not able to launch anymore.

Like, for my MS Office programs, I have to run them now as administrator every time I open them, whereas, couple of months ago I just clicked their shortcuts in my desktop and they opened without any problem.

[dpl2387]

Photoshop recommends at least 8 GB RAM.  Your specs show you have 4.  Maybe thats the problem?