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Acrobat XI Standard - Reader Extended PDF Kills Signature field

New Here ,
Mar 22, 2019 Mar 22, 2019

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Hello,

So I have a problem, I had a form that the signature field would work just fine, then when I Reader Extended PDF on the .pdf, it absolutely kills the signature field. It remains there, but doesn't do anything when clicked. I saved a before the change and after, the before document works just fine, the after doesn't. Any ideas?

Thanks.

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correct answers 1 Correct answer

Community Expert , Mar 25, 2019 Mar 25, 2019

Only when they use old and unsupported versions of Acrobat Reader.

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Community Expert ,
Mar 22, 2019 Mar 22, 2019

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What kind of reader extension does you add?

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New Here ,
Mar 22, 2019 Mar 22, 2019

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It was Enable More Tools (Includes form fill-in & Save).

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Community Expert ,
Mar 23, 2019 Mar 23, 2019

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For Acrobat Reader XI or DC you don't need this feature.

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Don't you require this so that others that don't have XI, can save and sign the pdf?

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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Only when they use old and unsupported versions of Acrobat Reader.

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New Here ,
Mar 25, 2019 Mar 25, 2019

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Awesome! It worked out, thank you.

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