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Why is the trial version glitching out? is that normal?

New Here ,
Mar 22, 2019 Mar 22, 2019

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The trial version to premiere pro cc keeps on glitching and lagging a LOT.

For example when i add an adjustment layer, the project freezes, and then when i go off the window and back onto it, the sequence turns white.

when i try to minimise or maximise what im seeing on the sequence, it doesn't let me, instead, everything freezes up.

Is this just because it is a trial version? if it is, then im happy to buy the full version.... but if it isn't then i am not buying it.

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Community Expert ,
Mar 22, 2019 Mar 22, 2019

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Community Expert ,
Mar 22, 2019 Mar 22, 2019

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Change the Mercury Playback Engine acceleration in the menu File / Project Settings / General...

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Mentor ,
Mar 23, 2019 Mar 23, 2019

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NO, it is not normal. That is why you are using the trial version. To see if it will work on your computer before you subscribe to it.

Suggestions for adjustments to your settings are good and you should try all that to see if changing your settings and preferences FIX the problems, so you can use the program(s) successfully on your specific computer.

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LEGEND ,
Mar 23, 2019 Mar 23, 2019

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The trial has only two limitations.

1. It expires after a time.

2. Lack of support for H.265 media.

Other than those two items, the trial is identical to the paid version.

One thing I recommend is Step 4D below.

Unofficial Premiere Pro Troubleshooting Guide

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Community Expert ,
Mar 23, 2019 Mar 23, 2019

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Does your computer meet the minimum requirements?

Adobe Premiere Pro CC System Requirements

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