1 Reply Latest reply on Apr 3, 2008 8:20 AM by

    Problem with missing headings

      Hi I'm having a problem with the import of a word file.
      Everytime I try to import the file RoboHelp shows me two headings to select, but the word file contains four headings. It includes a refreshed TOC based on these four headings.

      So what RoboHelp shows me looks like:
      Heading 1
      Heading 4
      TOC 1
      TOC 2
      TOC 3
      TOC 4

      Heading 2 and Heading 3 are completely missing and I just don't know why.

      This happens with RoboHelp 5 (including the latest updates) and Word 2003.
      I was previously using RoboHelp 3 with Word 2000 and was able to import the same document without any problems.

      I would be so thankful if someone could help me.

        • 1. Re: Problem with missing headings
          I'm working with RoboHelp 7, so I don't know, if this could help you. The styles in the word document have to be named exact. When the style is named something like "heading 3,h3" Robohelp is not able to recognize it. I had this problem and renamed the style of the heading and then it worked.