3 Replies Latest reply on Jan 12, 2009 8:02 AM by Captiv8r

    Fatal Error

      Can someone please help?

      I am creating a large project in RoboHelp. After trying to compile the files on Friday, I got the following error: "Fatal Error: Unexpected error from Microsoft HTML compiler." It then says that compilation is complete, but the system will not display the online help.

      I have my project saved locally, so the server problem is not the issue.

        • 1. Re: Fatal Error
          Peter Grainge Adobe Community Professional
          You say your project is local but are you outputting to a local folder?

          You say the system will not display the help. How are you trying to open it and what happens? Any error message?

          • 2. Re: Fatal Error
            flytowngal Level 1
            Yes, I am saving to a local folder. When I compile and then click View Result on the dialog, nothing happens. Nothing happens when I try to dispaly it from the icon either. I recently added map IDs, and to be honest, have never really done CSH, but we are going to try it for this next project. Being naive about the map IDs, I'm not sure if that is the problem.

            Any ideas? Thanks for your help.
            • 3. Re: Fatal Error
              Captiv8r Adobe Community Professional & MVP
              Hi there

              If you are using RoboHelp HTML, have you examined the output view to see what (if any) errors are being encountered and reported?

              If an error is being issued, you will then possibly need to decode what it means. Fortunately help exists for that. Head over to the link below and download a CHM file that lists the errors.

              Click here to visit Cheri's site

              Cheers... Rick