Hello twindsor,
Many users have experienced problems when attempting to
capture in full screen recording mode. Personally, I would
recommend that you consider choosing the
Custom Size option instead. If this isn't something you are
prepared to do, then try the following:
1. Reduce monitor color depth from Highest 32 bit to Medium
16 bit
2. Reduce the screen resolution to 800 x 600
To do this:
a) Right-click on your Desktop,
b) Choose Properties
c) From the Display Properties sheet, select the Settings tab
d) Reduce the color quality and screen res. as outlined above
HTH
Regards,
Mark
Adobe Community Expert - Captivate