1 Reply Latest reply on Aug 22, 2006 7:12 AM by macrofireball

    Stops Recording

    twindsor Level 1
      I'm creating a new Captivate.
      I click Record full screen and capture several screens.
      I stop recording
      I click Record and capture several more screens.
      I stop recording
      I click Record and it no longer will capture it just closes back to the Captivate Program.
      I close and reopen - still won't record.
      If I wait several minutes or open another application in between - or reboot it fixes the problem.
      Has anyone else experienced this?
      Thanks,
        • 1. Re: Stops Recording
          macrofireball Level 3
          Hello twindsor,

          Many users have experienced problems when attempting to capture in full screen recording mode. Personally, I would recommend that you consider choosing the Custom Size option instead. If this isn't something you are prepared to do, then try the following:

          1. Reduce monitor color depth from Highest 32 bit to Medium 16 bit
          2. Reduce the screen resolution to 800 x 600

          To do this:
          a) Right-click on your Desktop,
          b) Choose Properties
          c) From the Display Properties sheet, select the Settings tab
          d) Reduce the color quality and screen res. as outlined above

          HTH

          Regards,
          Mark

          Adobe Community Expert - Captivate