Take a look in the RH for Word forum where you should find a
post Wrong Font... If you cannot find it, see Snippets on my site
which has some information on this but most importantly a link to
the post. At the end of the post there is a new solution involving
editing the RTF file which seems to be working for people who have
tried it.
Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.