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Impossible de définir le nombre maximal de fichiers à ouvrir

New Here ,
Jul 16, 2019 Jul 16, 2019

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Bonjour, je n'arrive plus à ouvrir Illustrator cs6, j'ai le message d'erreur : "Impossible de définir le nombre maximal de fichiers à ouvrir"

J'ai désinstallé et réinstallé le logiciel mais rien n'y fait,

Merci de votre réponse, je suis perdue

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Adobe
Community Expert ,
Jul 16, 2019 Jul 16, 2019

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What operating system are you using? If you are using any version of the Mac OS after Yosemite (10.10) or Windows 10 then CS6 is totally unsupported. As a matter of fact, Windows 10 periodically runs automatic updates for most users with the result that an unsupported version of Illustrator that may have been running OK up until now (by the greatest of miracles) may begin to act erratically or not work at all after a Windows 10 update.

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New Here ,
Jul 16, 2019 Jul 16, 2019

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Bonjour je suis en MAC OS Yosemite 10.10.5, je n'installe pas de mise à jour. Il fonctionnait très bien encore il y a un mois. Je n'ai rien mise à jour, j'ai installé une tablette wacom pilote de la version : 6.3.24-1

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Community Expert ,
Jul 17, 2019 Jul 17, 2019

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I personally don't know anything about Wacom tablets but I would suggest—purely as a form of troubleshooting—that you uninstall it and see if the problem with Illustrator persists. I would also check with Wacom as to whether the version you installed is compatible with Yosemite and Illustrator CS6. If it is a very recent drive then it is likely that it is configured to work with a much later version of Illustrator and the Mac OS.

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New Here ,
Jul 17, 2019 Jul 17, 2019

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J'ai déjà désinstallé Illustrator seul mais sans la suite adobe entière. Je vais essayer cela et désinstaller la tablette, on ne sais jamais ! Je vous tiens au courant et merci.

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Community Expert ,
Jul 17, 2019 Jul 17, 2019

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Please see Use the Creative Cloud Cleaner Tool to solve installation problems and follow the instructions there for the uninstalling and reinstalling CS6 and the use of the Cleaner Tool.

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New Here ,
Jul 17, 2019 Jul 17, 2019

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Ok, merci je regarderai cela

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