18 Replies Latest reply on Jun 26, 2008 3:04 PM by catholicon

    PowerPoint crashes when recording audio

    dubbleu_b Level 1

      I have used Breeze Presenter 5 successfully on my previous laptop. I now have a new laptop running Windows XP Professional Service Pack 2 and Microsoft Office for Students & Teachers 2003, SP2. I have installed all of the relevant Office updates. (Toshiba Satellite M100 w/intel Centrino Duo)

      I select the Breeze menu and record audio. I can get past the microphone test screen but as soon as I click the record button PowerPoint crashes. "Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled & reinstalled Breeze, I have repaired it using the installer and I have used several different microphones - both USB and microphone jack. I have used the Windows sound recorder to test my mike and it works OK there.

      My Breeze info is: Breeze Presenter v. 5.0.207 build 207
      Is there a patch for my problem or a setting I should change? I can't figure out what else to do. I didn't have this type of problem on my old computer.

      Any help is greatly appreciated