0 Replies Latest reply on Sep 13, 2006 6:06 AM by lindahol

    Connection key problem

      I can connect to my website if I manually set up the connection in Contribute. When I send a connection key we get an error message that the username and password cannot be verified. I have tried sending the key with the username and password included in the key, also set it up so users have to enter the username and password themselves. Nothing works.

      We set up a separate ftp account on our website that only allows access to a specific folder.

      We recently moved our website to a new hosting company Network Solutions. We did not have any problems with Contribute connection keys on our previous host. Any possible solutions would be appreciated.