I can connect to my website if I manually set up the
connection in Contribute. When I send a connection key we get an
error message that the username and password cannot be verified. I
have tried sending the key with the username and password included
in the key, also set it up so users have to enter the username and
password themselves. Nothing works.
We set up a separate ftp account on our website that only
allows access to a specific folder.
We recently moved our website to a new hosting company
Network Solutions. We did not have any problems with Contribute
connection keys on our previous host. Any possible solutions would